Reference

Privacy Policy for your India account

Your sportasy account links Blackjack, Lightning Hold, Football Strike and wallet activity to one privacy record, so this page explains what we collect and why.

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sportasy Privacy Policy for your India account
CONTACT ROUTES

Privacy help for your account

Privacy questions should reach the team that can check account records, wallet references and device logs without asking you to repeat sensitive details in open chat. Use the path that matches your request, include your registered email or phone number, and never share UPI PINs, Paytm passwords or PhonePe app codes.

Team online

Privacy email

Write to [email protected] for access, correction, deletion or cookie questions. Include the email or mobile number on your account and a clear description of the privacy request so we can trace the right records.

Account chat

Use in-account chat when you are signed in and need help linking a privacy request to a payment reference. We may ask security questions, but we will not ask for UPI PINs or wallet passwords.

Withdrawal privacy checks

If a privacy request concerns a withdrawal, share the transaction date, payment channel and reference shown in your wallet history. This helps us locate records while keeping the request tied to your verified account.

DATA CARE

How we handle your privacy choices

We treat privacy work as part of account operations, not as a separate form that disappears after submission.

Account data collected

We collect details you provide when you open or manage an account, such as name, mobile number, email, login details and verification records. We use them to operate your account and protect access.

Payment record handling

UPI, Paytm and PhonePe activity may create transaction IDs, timestamps and status logs. We use these records to confirm deposits, check withdrawals, reconcile wallet balances and answer privacy requests tied to payments.

Cookie choices

Cookies help keep sessions active, remember region and language settings, and detect repeated failed logins. You can adjust browser cookie controls, though some account security and wallet functions may need essential cookies.

Security checks

We monitor login patterns, device signals and payment mismatches to reduce unauthorised account use. If a privacy request could expose sensitive data, we verify identity before sharing or changing records.

Retention approach

We keep account, payment and security records only for as long as needed for service, legal, fraud-prevention and dispute purposes. Some transaction records may remain after account closure where law or audit duties require it.

Request handling

You can ask us to access, correct, delete or restrict certain data. We review each request against identity, security, transaction and legal duties, then respond through the contact path linked to your account.

Privacy Policy questions before you join

These answers explain how the Privacy Policy applies when you create an account, use UPI, Paytm or PhonePe, manage cookies, or contact us about data rights. If your question involves a specific wallet entry or login event, send the reference through a private contact path.

We collect the details needed to create and secure your account, such as name, mobile number, email, login credentials, device signals and verification records. We also keep wallet activity linked to your account history.

Payment data is used to confirm deposits, process withdrawals, reconcile wallet balances and investigate disputed entries. We may store transaction IDs, timestamps and status messages, but we do not need your UPI PIN or wallet password.

Yes. Send a request through [email protected] or in-account chat after signing in. We verify that the request comes from you, then share or correct eligible records where legal and security duties allow.

Cookies help with sign-in, language settings, security checks and page performance. You can manage cookies in your browser, but blocking essential cookies may affect account access, wallet display or privacy request verification.

We share limited data only where needed for payments, verification, hosting, security checks, support handling or legal duties. Partners receive the data needed for their role and must handle it under applicable privacy and security terms.

Retention depends on the record type. Some data is kept while your account is active, while payment, security and dispute records may remain longer where law, audit needs or fraud-prevention duties require it.

Email [email protected] from your registered address or contact us after signing in. We review deletion requests against identity, payment, security and legal duties, then explain what can be deleted and what must be retained.

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